Last update: [20.04.2024]

Welcome to Alamna.
Your privacy is important to us, and we want you to understand how we collect, use and share your personal information when you visit our Alamna website and shop with us. This Privacy Policy will help you better understand how we process your personal data in accordance with the European General Data Protection Regulation (GDPR).

PERSONAL INFORMATION COLLECTED
We collect several categories of personal information when you visit our website and make purchases, in accordance with the GDPR:
1. Contact Information: We may collect your name, email address, postal address, telephone number and other similar information when you make a purchase or contact us.
2. Payment Information: If you make a purchase, we will collect information relating to your payment method, such as credit card information or other payment information. Financial information is handled securely and is not stored permanently in our systems.
3. Account Information: If you create an account on our site, we will collect information relating to your account, including your username and password.
4. Usage Information: We collect information about your use of our website, including the pages you visit, the products you view, and the actions you take during your visit.

HOW WE USE PERSONAL INFORMATION
We use the personal information collected for the following purposes, in accordance with the GDPR:
1. Order Fulfillment: We use your contact and payment information to process orders, deliver products and provide after-sales support.
2. Communications: We may use your email address to send order updates, promotional information and other communications regarding our products and services. We will ask for your explicit consent for such communications, and you may revoke it at any time.
3. User Account: If you create an account, we will use your account information to manage your access to the Website and related services.
4. Analysis and Improvements: We use information about your use of the website to analyze trends, improve our site and personalize your experience.

SHARING OF PERSONAL INFORMATION
We do not share your personal information with third parties except as follows, in accordance with the GDPR:
1. Service Providers: We may share your personal information with third parties who provide services to us, such as payment processing, product delivery or IT support. These providers are obliged to comply with data protection laws and take appropriate security measures.
2. Legal Compliance: We may disclose your personal information to comply with legal obligations, regulations or government requests.

YOUR RIGHTS
You have rights regarding your personal information, in accordance with the GDPS:
1. Access: You can request access to the personal information we hold about you.
2. Rectification: You can ask us to correct inaccurate or incomplete personal information.
3. Deletion: You can request the deletion of your personal information (“right to be forgotten”), unless otherwise required by law.
4. Objection: You can object to the processing of your personal information for legitimate reasons.
5. Data Portability: You can request to receive your personal information in a structured, commonly used and machine-readable format.

DATA RETENTION
We only keep your personal information for as long as necessary to fulfill the purposes for which it was collected, unless we are required or permitted by law to keep it for a longer period.
For more information about our data retention policy and to exercise your rights regarding your personal information, you can contact us at alamna.art@gmail.com.
We reserve the right to make changes to this Privacy Policy. Changes will be posted on our website with the updated revision date. We encourage you to read this policy regularly to stay informed about how we protect your personal information.
If you have any questions or concerns about our Privacy Policy or our processing of your personal information, you can contact us at alamna.art@gmail.com.
Thank you for your trust in our website and our services, and for your understanding of your protections under the GDPR.